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Network and IT infrastructure engineer

Provide on-site and remote break-and-fix support for enterprise infrastructure: Nutanix hyperconverged systems, networking, backup and disaster recovery.

Location
São Vicente
Start
ASAP
Profile
Experienced
On-site presence
Hybrid
Contract
Part-Time (freelance, on call)

The project

An international IT provider is looking for a freelance, on-call engineer for break and fix support of enterprise infrastructure in Cape Verde. The position covers the city of São Vicente. It handles network and infrastructure incidents on site and remotely, within agreed response times, and works with the provider’s global and regional teams.

Your role

  • Provide on-site and remote break and fix support for network and infrastructure incidents.
  • Deploy, configure and manage Nutanix environments (AOS, AHV, Prism).
  • Carry out upgrades, patching and lifecycle management.
  • Diagnose hardware, software, virtualization and network problems (TCP/IP, VLAN, DNS, DHCP).
  • Set up and support backup and disaster recovery.
  • Respond to critical incidents and requests within agreed times.
  • Collaborate with global and regional teams on infrastructure and cloud projects.
  • Maintain the technical documentation and incident reports, and look after the relationship with users.

Your profile

You have at least 5 years in infrastructure, virtualization, networking or IT support, with solid hands-on Nutanix experience. You have done break and fix work in enterprise environments and you stay calm during a critical incident. You have a service mindset. An ID, passport or valid work permit is required.

Requirements

Languages

Fluent English. Portuguese or Creole to communicate locally.

Education

Bachelor’s degree in IT or networking, or equivalent experience. CCNA certification preferred.

Software

Nutanix (AOS, AHV, Prism), VMware or Hyper-V. Preferred: PowerShell, Python, AWS, Azure or GCP.

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